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Job Details

Technical Writer I

Company name
HCA Holdings, Inc

Location
Waltham, MA, United States

Employment Type
Full-Time

Industry
It, Writing, Journalism

Posted on
Jan 29,2019

Valid Through
May 14,2019

Apply for this job






Profile

HCA, Hospital Corporation of America

Technical Writer I

in

Waltham

Massachusetts

For us, at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way.

Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it.

At Mobile Heartbeat, you’ll be working with cutting edge technologies and having a direct impact on healthcare delivery in hospitals across the United States. Our MH- CURE product is used by nurses, doctors and other care providers across a range of hospitals, providing secure clinical communication, access to patient data and care teams as well as delivery of alerts and alarms.

In this role, the

Technical Writer I

is primarily responsible for customer-facing product documentation using MadCap Flare. Using DITA (Darwin Information Typing Architecture) methodology and a mix of variables and conditions, you will create single-sourced content that can be reused in multiple deliverables and in multiple forms.

The

Technical Writer I

reports to the Technical Documentation Manager and is a member of Technical Solutions & Support.

Responsibilities

The majority of work (70% of job) involves developing and maintaining User Guides, Customer ChangeLogs, Upgrade Guides, and any other required documentation

Create content that can be delivered in multiple forms: PDF, HTML, and possibly other modes of delivery without post-production requirements

Apply consistent application of branding and styles

Capable of backing up other technical writers when required. (20% of job)

The technical writer will participate in agile planning and practice. This requires project and time management skills. (5% of job)

All deliverables require subject matter expert (SME) reviews and documentation approvals. (5% of job)

Occasional travel required

Required Skills, Education and Experience

Bachelor's degree in English, Journalism, Technical Writing, ora degree with a certificate in Technical Writing

Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, and Outlook)

Excellent written and verbal communication skills

Strong attention to detail

Able to write in explanatory and procedural styles for multiple audiences

Skilled at prioritization and multi-tasking

Ability to transform large amounts of data into consumable topics

A passion for technology

0-1 years of relevant experience

Good project management skills

Excellent writing skills

Flexibility

Beneficial Skills and Experience

Previous experience working in a technical writing position or role is a plus

Experience with MadCap Flare or other topic based writing tool

Experience with, or knowledge of DITA

Experience with Adobe Acrobat.

Job Location Waltham, Massachusetts, United States

Position Type Full-Time/Regular

Job:

*Information Technology

Title:

Technical Writer I

Location:

Massachusetts-Waltham-Mobile Heartbeat

Requisition ID:

26839-13917

Company info

HCA Holdings, Inc
Website : http://hcahealthcare.com

Company Profile
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

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