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Communications Consultant

Springfield, MA

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Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Communications professional responsible for providing consulting to MML Investors Services Inc. (MMLIS) business leaders and business partners on full spectrum communications reaching various key stakeholders, including field and home-office audiences. Responsible for developing /creating external and internal communications strategic plans, presentations, talking points, and other materials of the highest caliber for various users and in multiple formats. This role will work closely with business partners, up to and including member of the senior leadership team, to identify communication needs and consulting on the implementation of effective communication solutions using both traditional and emerging media tactics (e.g., written, visual, video, etc.).
This position supports (MMLIS) and is responsible for working with various MMLIS business leaders, compliance and legal – supporting both strategic and tactical communication aligned to MMLIS programs and initiatives.
Work with MMLIS business partners, including members of the MassMutual Financial Advisor (AAX) committee to identify communication needs and develop strategies and materials to implement effective communication solutions
Serve as key internal communication contact for the business, providing counsel and ensuring consistency and quality of communications
Develop clear and concise written communications for a variety of internal audiences and platforms, as well as client regulatory correspondence.
Participate on cross-business project teams as needed/required
Bachelor’s Degree in Communications, Journalism or related field (preferred).
5-7 years of communications experience, with at least 3 years specific to a broker-dealer.
Series 7 or willingness to obtain within 12 months of hire date
Strong writing, editing and verbal communication skills with demonstrated ability to write clearly and concisely on a variety of complex business topics.
Ability to interact and influence at all levels of the organization.
Demonstrated ability to develop integrated communication plans that take into account the needs of various audiences; work with communication partners (e.g., PR, Field Communications, etc.) as needed.
Commitment to understanding and applying communication best practices and innovative techniques as appropriate.
Authorized to work in the United States without sponsorship now or in the future
Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
Focus on the Customer:
We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.
Act with Integrity:
We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.
Value People:
We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.
Work Collaboratively:
We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.
Achieve Results:
We focus on winning by exceeding expectations and getting better – everyone, every day.
For more information, visit ****or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

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